Privacy Statement
December 2024
At Stichting Wartable, we respect your privacy and are committed to protecting your personal data. This Privacy Statement explains how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Information We Collect
We collect the following personal data when you interact with our website, purchase tickets, or engage in our services:
- Personal Identification Information: We collect your name and email address when you purchase tickets for one of our events.
- Payment Information: We collect your bank details to process payments for ticket purchases. We only use this information for payment processing and do not store your full bank details after the transaction is completed.
- Cookies and Usage Data: We use cookies to enhance your experience on our website. This includes cookies necessary for the operation of our shopping cart and other essential features. Cookies help us to remember your preferences and actions while navigating our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Ticket Sales and Transactions: To process your ticket purchases, verify your identity, and handle payments.
- Customer Communication: To send you transaction-related emails, such as booking confirmations, reminders for upcoming tournaments, or updates about event schedules.
- Website Functionality: Cookies are used to provide a seamless browsing experience, including maintaining your session, enabling the shopping cart, and improving website functionality.
3. Legal Basis for Processing Your Data
Under the GDPR, we are required to inform you of the legal basis for processing your personal data. For the purposes outlined above, we rely on the following legal bases:
- Contractual Necessity: The processing of your personal data is necessary to fulfill our contract with you, such as processing payment and delivering tickets.
- Consent: For non-essential cookies and marketing communications, we will seek your consent where required. You can manage or withdraw your consent at any time via your browser settings or the cookie consent tool on our website.
- Legitimate Interests: We may process your data to improve our website and services based on our legitimate business interests, provided this does not override your rights and freedoms.
4. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Once your personal data is no longer needed for these purposes, we will securely delete or anonymize it.
5. Data Sharing
We do not sell or rent your personal data to third parties. However, we may share your data with third-party service providers in the following situations:
- Payment Processors: To facilitate the processing of payments, we may share your bank details with trusted payment processors. These providers will process your payment information in accordance with their privacy policies.
- Cookies and Analytics: We may use third-party tools for website analytics (e.g., Google Analytics) or cookie management. These third parties may collect anonymized data related to your use of the website.
6. Your Rights Under GDPR
Under the GDPR, you have the following rights regarding your personal data:
- Access: You have the right to request a copy of the personal data we hold about you.
- Rectification: You can request corrections to any inaccurate or incomplete data.
- Erasure: You can request that we delete your personal data, subject to certain legal limitations.
- Restriction of Processing: You can request a restriction on the processing of your data under certain circumstances.
- Data Portability: You have the right to receive your personal data in a structured, commonly used format and transmit it to another service provider.
- Objection: You can object to the processing of your data for certain purposes, including marketing and profiling.
- Withdrawal of Consent: If processing is based on your consent, you can withdraw it at any time without affecting the legality of processing prior to withdrawal.
To exercise any of these rights, please contact us using the details provided in Section 8.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to ensure the proper functioning of the site and to enhance your user experience. The types of cookies we use include:
- Essential Cookies: These are necessary for the operation of the website and services you request, such as the shopping cart.
- Performance Cookies: These help us analyze how visitors use the website to improve functionality and performance.
- Functionality Cookies: These remember your preferences and improve your experience on the website.
You can control cookie preferences through your browser settings or the cookie consent tool on our website. However, please note that blocking essential cookies may affect the functionality of the website.
8. Contact Us
If you have any questions or concerns about this Privacy Statement or how we handle your personal data, please contact us:
Email: contact@wartable.nl
9. Changes to This Privacy Statement
We may update this Privacy Statement from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we will notify you if the changes are significant.